Maintenance downtime

Informational
10/19/2024, 4:42pm EDT

Maintenance downtime

Status: closed
Date: 10/19/2024, 4:00pm EDT
Affected Components:
Receiving Tier Tricefy Web Application
Update

10/19/2024, 4:00pm EDT

10/19/2024, 4:00pm EDT

We will be performing updates on our database tier, which could take up to 4 hours.

During the scheduled maintenance window, the Tricefy 4 application, including patient links, may be temporarily unavailable for a period of time. Any examinations in the queue for Tricefy 4 will automatically be uploaded to the account when the maintenance has completed.

We apologize for any inconvenience this may cause. We understand the importance of uninterrupted access to the Tricefy application, and assure you that our team will work diligently to minimize the downtime. We appreciate your understanding and cooperation during this time.

If you have any questions or concerns, please feel free to reach out to our support team at support@triceimaging.com

Thank you for your patience as we continue to bring you best in class performance and reliability.

Root Cause

10/19/2024, 4:00pm EDT

10/19/2024, 4:00pm EDT

Reminder: the scheduled maintenance window will begin in approximately 45 minutes. The Tricefy web application will be temporarily unavailable. Any pending uploads via Uplink will be completed and available when the maintenance has completed.

Root Cause

10/19/2024, 4:08pm EDT

10/19/2024, 4:08pm EDT

The scheduled maintenance is in progress.

Root Cause

10/19/2024, 4:40pm EDT

10/19/2024, 4:40pm EDT

The scheduled maintenance is complete. All systems are operational.