Tricefy Performance Issues

Incident
12/26/2023, 11:33am EST

Tricefy Performance Issues

Status: closed
Start: 12/26/2023, 9:42am EST
End: 12/26/2023, 11:33am EST
Duration: 1 hour 50 minutes
Affected Components:
Receiving Tier Tricefy Web Application
Update

12/26/2023, 9:42am EST

12/26/2023, 9:42am EST

We are experiencing some issues processing uploads. Image uploads and other requests are successful but are not being processed and made available in customer accounts. We are working to resolve the issue and expect files to automatically show up once the system has caught up.

Resolved

12/26/2023, 11:33am EST

12/26/2023, 11:33am EST

Tricefy was experiencing scaling issues.