Receiving Tier maintenance

Maintenance
08/27/2023, 11:25am EDT

Receiving Tier maintenance

Status: closed
Start: 08/27/2023, 8:15am EDT
End: 08/27/2023, 11:25am EDT
Duration: 3 hours 10 minutes
Affected Components:
Receiving Tier
Update

08/27/2023, 8:15am EDT

08/27/2023, 8:15am EDT

Changes to the Receiving Tier (used by all Uplinks) will require a short period of downtime. The expected downtime is less than one hour.

The destination IP addresses used exclusively by Uplink versions 4.0 and newer will change. Most installations utilize DNS (hl7-receiving.trice.io) but may require firewall changes in customer networks.

Currently, as seen on https://www.tricefy.help/help/network, there are four IP addresses in use: 54.229.153.78, 52.213.41.86, 54.171.0.176, and 54.72.5.235.

Some details:

The first two addresses (54.229.153.78, 52.213.41.86) will be removed and the remaining two (54.171.0.176, 54.72.5.235) will be in operation. The domain names receiving.trice.io and hl7-receiving.trice.io will both resolve to the same addresses (54.171.0.176, 54.72.5.235).

Update

08/27/2023, 9:26am EDT

08/27/2023, 9:26am EDT

All changes have been made and we are continuing to monitor service health.

Resolved

08/27/2023, 11:25am EDT

08/27/2023, 11:25am EDT

The Receiving Service is operating as expected.