Tricefy is experiencing long processing times

Incident
03/30/2022, 4:02pm EDT

Tricefy is experiencing long processing times

Status: closed
Start: 03/30/2022, 1:11pm EDT
End: 03/30/2022, 4:02pm EDT
Duration: 2 hours 50 minutes
Affected Components:
Tricefy Web Application
Update

03/30/2022, 1:11pm EDT

03/30/2022, 1:11pm EDT

An unusually high load is in progress for the service, and a subset of users may experience delays with some operations.

Investigation is ongoing.

Update

03/30/2022, 3:30pm EDT

03/30/2022, 3:30pm EDT

Tricefy processing system is now beginning to catch up on backlogged jobs. All requests should be caught up with the next 30 minutes.

Resolved

03/30/2022, 4:02pm EDT

03/30/2022, 4:02pm EDT

Tricefy processing system is now operating normally again.